CTL provides an ongoing, invoice based, recovery audit of your Parcel bills. All refunds and credits are sent directly back to your accounts. Standard and customized reports are easily accessed.

CTL’s audit on Parcel bills include but are not limited to the following:

  • late deliveries
  • overcharges
  • corrected addresses
  • residential vs commercial
  • duplicate invoices
  • unauthorized account use
  • manifested but not shipped
  • delivery area surcharges
  • proof of signature
  • evening delivery